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ANDRITZ is an international technology group providing plants, systems, equipment, and services for various industries. The company is one of the technology and global market leaders in the hydropower business, the pulp and paper industry, the metal working and steel industries, and in solid/liquid separation in the municipal and industrial segments as well as for animal feed and biomass pelleting.

The listed Group is headquartered in Graz, Austria. With almost 170 years of experience, approximately 29,600 employees, and more than 280 locations in over 40 countries worldwide.

The ANDRITZ Feed and Biofuel division headquartered in Esbjerg, Denmark, is one of the world’s leading suppliers of technology and services for the animal feed, aqua feed, pet food, and biofuel industries.

They offer an extensive line of equipment for the production of high-quality feed and biomass products. They pair their equipment with state of the art automation solutions to ensure full process traceability.

They have decades of experience designing and building feed and biomass plants; including engineering, installation, start-up, and commissioning, as well as aftermarket parts and service. This experience has resulted in hundreds of successful feed and biomass plants all over the world.


The Challenge: 

For the last decade ANDRITZ Feed & Biofuel’s IT department has undergone a transition from traditional IT on-premise, to operational management of global IT services and intensive support for local business units.

The IT department in Denmark supports several of the group locations worldwide and hence, many different end-user requirements. As local coordination and planning processes have grown significantly, ANDRITZ Feed & Biofuel`s local offices face high demands for shorter implementation cycles of global IT services. Factors such as agility and flexibility are critical, as the employees in the local IT department have made a transition from experts within their specific areas of IT, to support for business units, and project managers for all local aspects within a global IT services setup.